1. Q: I want to know more about your company, can you introduce more?
A: Our company is Shanghai Yigou Era International Trade Company, we have our own factory in Jiang Xi province, China. With 25+ years of manufacturing expertise, serving customers across 180+ countries.
2. Q: How is your factory's light bulb production capacity?
A:Our factory is equipped with 30 tube lines and 90 bulk lines, ensuring high-volume and efficient production.We boast an output of 18 million units per month, daily output of 24,000 items per production line, guaranteeing we can meet the demands of large-scale orders.
3. Q: What can I buy from you?
A: We specialize in a wide variety of LED lighting products, including but not limited to: A-Bulbs; T-Bulbs; Panel Lights; GX53 Lamps; MR16 Lamps; GU10 Lamps; Glass Tube Lights
4. Q: What's your MOQ?
A: 1000 pieces for standard orders and 5000 for customization.
5. Q: How can you guarantee your product quality?
A: We are committed to delivering superior product quality through a rigorous process:
1. All test report data are derived from 30-minute steady-state testing.
2. Our product warranty covers a complete range from six months to five years, and our dedicated service team annually visits 24 overseas markets to provide localized technical support and after-sales services to customers.
3. We are a designated supplier for top 10 lighting brands in China and global markets, delivering quality assurance synonymous with premier brands.
6. Q: What's your delivery terms?
A:Our standard shipping term is FOB Jiujiang. If you have a forwarding agent in China, we are happy to coordinate with them. Please inform us of your preferred destination port.
7. Q: What's your accepted payment term?
A: We offer flexible payment methods to suit your needs, including AliPay, TT (100% in advance), TT (30% deposit, 70% before
shipment), and Letter of Credit (LC).
8. Q: What's your delivery time? How long will it take to ship to my address?
A: Typical production time ranges from 20 to 40 days, with shipping time to your address additional.